Frequently Asked Questions

Find answers to the most frequently asked questions on Juggleit.in!
Whatever be your question We have an answer!

Founded in January of 2016 and based in Bangalore, India, Juggleit.in aims to be a trusted community marketplace for you to list, discover, and book ‘all the fun stuff” without having to purchase them.

Book

Explore fun stuff. Define the dates you want them for. Book it!

Use

Once your request is confirmed, we will deliver to your doorstep. Remember to take good care of the product. Have fun!

Return

We will pick up the product and return it.

Repeat

Continue exploring for all the good times ahead!

We are currently operational only in Bangalore. We will soon offer our services in other cities in India as well!

we do not deliver outside Bangalore. 

You can explore/discover or search for products on Juggleit.in without registering. However, you will need to register/signup and login to be able to lend or book a product listed on the website.

You can register through Facebook, Google and email for now. We highly recommend that you register through Facebook & Google because such users have high credibility and other members of Juggleit.in feel more comfortable to transact with people who have a social verified profile. Please be rest assured you’re your Facebook & Google login is 100% secure and we do not post anything on Facebook or Google without your permission.

Listing/Lending products on Juggleit.in is completely free.

Juggleit.in charges borrowers/bookers a platform commission for each booking. The commission is meant for managing Juggleit.in’s operating and maintenance costs. As of now, the platform commission is a fixed 15% rate which will be charged along with the rental fee, freight and taxes which constitute the Total Booking amount.

You will notice a heart/like icon on each of the products listed on Juggleit.in. If you click on the heart/like icon the product will automatically get added to your wishlist – which is like a personal memory bank of all the products, you like to book on Juggleit.in whenever required. You can go to your 'wishlist' whenever you want to visit your favorite products.

Bookers are provided with an option to rate the product which they have borrowed from a lender and the lenders are requested to rate and review the booker post the booking transaction. These rating and reviews are consolidated and the average is always shown against the user’s profile.

Booking ‘From’ date : The date from which you have booked the product.

Booking ‘To’ date : The date until when you have booked the product.

Lender/Owner : Users who list their products for rent.

Borrower/Booker : Users who book/rent products from the listed products.

Total Booking Amount : The total price you pay to book a product which includes rental fees, platform commission, freight and taxes.

Rental Fee : The amount quoted by the lender to lend his product.

Wishlist : Personal memory bank of all the products you like on Juggleit.in.

Cost of Replacement : Cost of replacement is less than or equal to the market value of the product. If the product is damaged or lost, the booker will have to pay this amount to the owner/lender.

Wear and Tear : Minor scratches to a product.

You can email us at info@Juggleit.in or call us on +91 91080 28147 if you require any assistance.

Listing your products on Juggleit.in platform is very simple. Remember, you will need to register/signup to be able to lend/list a product. Once you login, just click on the button "Lend a product" button on the top right corner of the page, provide all the details of the product, upload pictures, add product value and rental amount, enter bank details and List it! Once you list the product, we will review the product within 24 hours. Post approval, your product will be live on site for users to book!

You will need to consider the usability, product condition and the maintenance involved while determining the rental amount. Typically, rental rates per day would be around 1% per day, around 4% per week and 10% of the per month of the market price or cost of replacement. Keeping this in mind, we will show recommendation from our end. However, it is totally upto you to decide whether you want to go with our recommendation or enter the rental amount you think is ideal for your product.

Cost of replacement is the cost which will be incurred to replace the product in case of irreparable damage. It is always less than or equal to the market value of the product. If the product is damaged or lost, the booker will have to pay this amount to the owner/lender.

We review the product before listing it on our website to ensure that the product listed is from a genuine user and the details of the product mentioned is accurate and 100% error free. We make sure the correct details are entered in right fields, product value is quoted as per market price and the pictures uploaded are clear etc. The review process ensures that your product listing is complete and verified.

You will receive a message on your Juggleit.in’s message center and also an email with all the booking details as soon as someone books your product.

There are chances that you might receive several booking requests for the same product for different time period, some could be for days, some could be for weeks and some could be for a month. It is totally your decision to choose the booking request which think is the best. Once you accept any one booking request for a product, the remaining booking requests will get auto rejected and an email will be sent to the bookers about the same.

Once you receive a booking request for your product you will get a message and emails with details of the booking. The status of this booking request will be “Pending approval” until you accept the booking request. You will also have an option to reject the booking at this stage. However, once you accept the booking, the status will change from “Pending Approval” to “Confirmed” Stage. Remember, when you, as the product owner, accept a “Pending approval”, it means you are obligated to serve the booker’s request.

We highly recommend that you do not reject any booking request however if you are unable to lend the product for the dates requested by the booker in case of emergency or unforeseen circumstances, it is fine to reject the booking request.

Once you accept the booking request, we will collect the product from you on the evening of the day before the booking ‘from’ date and will deliver it to the booker by noon of the booking ‘from’ date. Similarly, after rental period ends, we will pick up the product from booker on the evening of booking ‘to' date and it will be returned to the you by noon of next day.

Upon completion of transaction, the rental amount excluding the platform commission, freight charges and taxes will be transferred to your bank account within 15 working days. Kindly ensure that you provide the correct bank account details while listing the product.

You can search for the desired product on our search bar on the top most section of the website or browse through our categories of products to find the product you are looking for! You can also go the “Popular” section on the Home page to find the most borrowed and popular products and search using our various filter option or browse through our “Featured” section on the Home page to find exciting new products which we believe will add a new dimension of fun.

Booking a product on Juggleit.in is very easy and simple. Remember you can view and search for products on the website without logging in. However, once you explore and finalize the product which you would like to book, you will need to login, select the product, enter the booking dates and click on the “Book it” button. You will then be redirected to a secure payment gateway page through which you can pay the total booking amount.

Post payment, the booking request is then sent to the owner of the product for approval and the status of your booking will remain “waiting for acceptance”. The owner/lender has 24 hours to accept the booking and therefore you will also have an option to “withdraw” your booking until the owner accepts the booking request. Once, the owner accepts the booking, your request gets confirmed.

Rental period could be a minimum of 1 day and a maximum of 1 month. It totally depends on the product availability and acceptance of your request by the owner/lender of the product.

The total booking amount includes the following fees:

  1. Rental Amount: The amount quoted by the lender to book the product.
  2. Platform Commission: 15% of the rental amount charged by Juggleit.in for operation and maintenance cost
  3. Freight Charges: Courier charges for pickup and delivery of the product.
  4. Taxes: Government taxes as applicable.

Once you enter the booking dates and click on “Book it”, you will be redirected to a secure payment gateway page. You will need to enter your credit card or debit card information, and our payment gateway partner will process your payment for immediate charge. If you are having any trouble with your payment being processed, let us know at info@juggleit.in and we will do our best to help you out.

Unfortunately, we can only process payments through our payment gateway system and will not be able to accept cash on delivery or bank transfers. If you are having any trouble with your payment being processed through the payment gateway, let us know at info@juggleit.in and we will do our best to help you out.

Our freight partner will collect a copy of valid ID proof just to ensure that we are handing over the product to the Juggleit.in user who has booked and paid for the product. This is just an extra level of check to ensure the safety of the product and making Juggleit.in a trusted and a safe community for collaborative consumption.

Once the owner accepts the booking request, we will collect the product from the lender on the evening of the day before the booking ‘from’ date and will deliver it to you by noon of the booking ‘from’ date.

Similarly, after rental period ends, we will pick up the product from you on the evening of 'rent till' date and it will be returned to the lender by noon of next day.

You will need to enter your address while registering on the website and the same address will be considered for drop off and pick up of products.

We understand that normal minor scratches are a part of the game! We are also confident that you will treat the borrowed product with utmost care and concern. However, if we find there is a damage to the product which requires any part replacement or irreparable, we will charge you to repair the damage and if irreparable, you will need to bear the cost of replacement which has been mentioned against the product.

Juggleit.in is a portal which encourages collaborative consumption and therefore we do not allow purchases on our website. You can allow borrow or lend products.